Legal notice and cancellation policy

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LEGAL NOTICE

1. General conditions:

This legal notice contains the conditions that regulate the use and access to the website www.hoteltorremangana.com (hereinafter site or web) and the responsibilities arising from its use, in compliance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (hereinafter, LSSI). It will be understood that the access or mere use of the website by the user implies adherence to all conditions that Promociones Conquenses, S.A, hereinafter, HOTEL TORREMANGANA has published at that time on the web. Users are informed that HOTEL TORREMANGANA respects current legislation on personal data protection, user privacy and the secrecy and security of their personal data, adopting the necessary technical and organizational measures to prevent the loss, misuse, alteration, unauthorized access and theft of the personal data provided.

2. Holder:

The owner of this website is:

  • Promociones Conquenses, S.A
    A-16005886
    Registered in the Cuenca Commercial Register, volume 9, General 8, Section 3, Book of Companies, page 171, sheet no. 260 registration 1.
  • C/ San Ignacio de Loyola, 9
    16002 – Cuenca
    Phone: 969 24 08 33

3. Purpose:

The purpose of this site is to inform about the activity and services developed and offered by HOTEL TORREMANGANA as well as the contracting of the services offered through the booking engine.

4. RESERVATION CANCELLATION POLICY:

  • If you cancel or modify the reservation up to 1 day before the arrival date, the establishment will not charge any fee.
  • If you cancel or modify the reservation outside the stipulated period or do not show up, the establishment will charge 100% of the first night.
  • You can access the Online Dispute Resolution Platform by clicking here: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.show&lng=ES

5. Intellectual and Industrial Property Rights:

The entirety of this website: description and characteristics, text, images, trademarks, logos, buttons, software files, as well as the structure, selection, arrangement and presentation of its contents are protected by Spanish and international laws on Intellectual and Industrial Property. In no case does access by third parties to such site imply any type of waiver, transmission or total or partial assignment of the rights granted by Spanish and international legislation on Intellectual and Industrial Property.

The reproduction (except for temporary download from the website to the hard drive of the user's computer or proxy servers), copying, use, distribution, reuse, exploitation, making of second copies, mailing, transmission, modification, assignment or any other act that is made with all or part of the information contained in this web that has not been expressly authorized by the owner is prohibited. The user undertakes to use the contents in a diligent, correct and lawful manner and, in particular, undertakes to refrain from deleting, evading or manipulating the "copyright" and other identifying data of the rights of HOTEL TORREMANGANA or its owners incorporated into the contents, as well as technical protection devices or any information mechanisms that may be included in the contents. www.hoteltorremangana.com is a domain registered by HOTEL TORREMANGANA. The domain cannot be used, except with express prior authorization, in connection with other services that are not from the company in any way that might cause confusion among our customers or discredit HOTEL TORREMANGANA.

6. Access:

Users may access the site free of charge. By accessing this website you accept that HOTEL TORREMANGANA will not be responsible for any consequence, damage or loss derived from such access or use of the information on this website or from access to other materials on the Internet through links with this website.

7. Confidentiality and Data Protection Policy:

The identifying and personal data provided within this website, via form or via email, are confidential and will form part of the files owned by HOTEL TORREMANGANA and will be processed by it in accordance with current legislation on personal data protection. At the same time, users expressly authorize HOTEL TORREMANGANA to send them information about developments in the field of services provided by it. In the event that they do not wish to receive the aforementioned information, they simply need to notify it via email at any time. At the time of acceptance of these general conditions, HOTEL TORREMANGANA will need the user to collect essential data for the provision of its services.

The personal data collected will be subject to automated processing and incorporated by HOTEL TORREMANGANA into the corresponding automated files, with HOTEL TORREMANGANA being responsible for said files, registered in the General Data Protection Register of the Spanish Data Protection Agency. The data entered in the forms by the user must be true, accurate, complete and current data.

The Data Controller, or, where applicable, the Data Processor, will carry out the necessary security measures to check user identity. However, in the event that the person entering the data is different from the one who is to declare himself as a user, it will be understood that he has the expressed consent of the user and that he grants us authorization to carry out the previously described processing. The user will be solely responsible for any damage or harm, direct or indirect, that may be caused to any person as a result of completing the form with false, inaccurate, incomplete or outdated data.

The owner of the personal data will have the rights of opposition, access, rectification and cancellation with respect to any of their data stored in the HOTEL TORREMANGANA database. These rights can be exercised through any means of communication, provided it is recorded, in front of HOTEL TORREMANGANA, San Ignacio de Loyola, 9 16002 Cuenca with CIF B-XXXXXXXX, attaching a photocopy of the DNI of the data owner or via email. In the case of representation, it must be proven in the forms admitted in Law. HOTEL TORREMANGANA reserves the right to modify its confidentiality policy and data protection as a result of a legislative, jurisprudential or business practice change. If any modification occurs, the new text will be published on this page, where users can have access to the current policy regarding confidentiality and data protection. In each case, the relationship with the users will be governed by the rules set forth at the specific moment when the website is accessed.

8. Responsibility and Obligations:

8.1. Responsibility in relation to content

The content of this website is of a general nature, with a purpose and effects exclusively informative of our services and of our business activity. HOTEL TORREMANGANA disclaims any responsibility regarding any decision taken by the user of the website. HOTEL TORREMANGANA rejects responsibility for any information not prepared by the Center or not published authorized by it under its name, as well as the responsibility derived from the misuse of the contents. Likewise, in relation to the contents, HOTEL TORREMANGANA reserves the right to update them, delete them, limit them or prevent access to them, temporarily or definitively.

8.2. Responsibility regarding links to other websites (links)

The links included in www.hoteltorremangana.com are strictly informative and, therefore, HOTEL TORREMANGANA does not control or verify any information, content, products or services provided through these websites. Therefore, HOTEL TORREMANGANA declines any responsibility for any aspect, especially the content, relating to the link pages. These links to other pages, as well as the products or services offered by them, do not imply endorsement, sponsorship or recommendation by HOTEL TORREMANGANA.

8.3. Responsibility in the event that this page is the destination of the link introduced in another page

As for the links established by other pages destined to the HOTEL TORREMANGANA site, they must adhere to the following stipulations:
• Authorization must be requested in advance before making the link and its granting must be expressly stated.

The link must be absolute and complete, that is, it must bring the user to the HOTEL TORREMANGANA address itself and must cover the entire scope of the main page screen. In no case, except with express written authorization from HOTEL TORREMANGANA, will the page that makes the link be able to reproduce the HOTEL TORREMANGANA website in any way, include it as part of its website or within one of its “frames" or create a “browser" on any of the website's pages.

No false or incorrect indication will be given about the HOTEL TORREMANGANA page.

If it is desired to make known any distinctive sign of HOTEL TORREMANGANA, such as trademarks, logos and denomination, it must have written authorization.

The owner of the page offering the link must act in good faith and will not intend to negatively affect the reputation or good name of HOTEL TORREMANGANA.

It is forbidden, unless expressly authorized by HOTEL TORREMANGANA, to register the text elements of the brand or the logo, the domain name or the social designation of HOTEL TORREMANGANA, as a keyword ("metatags" or "metanames") for the search of websites made through search engines. HOTEL TORREMANGANA assumes no responsibility for any aspect related to the web page that offers the link.

8.4. Technical responsibility:

HOTEL TORREMANGANA will make every effort to provide a stable and lasting service, but in no case guarantees the continuity of operation or the operability and availability of the website for reasons beyond its responsibility. HOTEL TORREMANGANA is not responsible for direct or indirect damages, including damages to computer systems and the introduction of existing viruses on the network, resulting from browsing the Internet necessary for the use of this website. Therefore, in no case will it indemnify for possible problems due to malfunction of the system.

8.5. User obligations:

The user will be liable for any damages and losses that HOTEL TORREMANGANA may suffer as a consequence of the non-compliance, on their part, of any of the obligations established in this legal notice. The user will be liable, in any case, for the truthfulness of the data provided, reserving HOTEL TORREMANGANA the right to exclude from the registered services any user who has provided false data and to terminate the insurance contract requested, without prejudice to other actions that may proceed under Law. The user will not be able to use this service to transmit any kind of illegal, threatening, defamatory material or any other type of material considered offensive. Similarly, they will not be able to make incorrect use of the contents of HOTEL TORREMANGANA, use them for purposes other than those planned, reproducing, modifying or transforming them. Any information obtained on the HOTEL TORREMANGANA site and displayed on an external page, must be shown properly indicating the source, that is, the name of the site and the link or page from where the information has been obtained. Regarding the navigation, the user undertakes to observe diligently and faithfully the recommendations that HOTEL TORREMANGANA establish at the time regarding the use of the site. To this effect, HOTEL TORREMANGANA will address the users through any means of communication through the website.

  • Duration and Modification:

HOTEL TORREMANGANA will have the right to modify unilaterally the terms and conditions here stipulated, in whole or in part. Any change will appear, and will be made known to users, in the same way as they appear in this legal notice. Therefore, the temporary validity of this legal notice coincides with the time of its exposure, until the moment when they are totally or partially modified by HOTEL TORREMANGANA. HOTEL TORREMANGANA may terminate, suspend or interrupt unilaterally the operation of this website, without the possibility of requesting any compensation from the user. Following such termination, the user must destroy any information about HOTEL TORREMANGANA that they have in any format and that they have obtained through the site or through communications made individually to the user by it. HOTEL TORREMANGANA will have no obligation to maintain any content or to forward any unread or unsent message to the user or to a third party.

  • Legislation and Jurisdiction:

These terms of use are governed by Spanish law. The conditions that appear on this website are in any case subject to the Laws and Courts of Spain. In case of controversies between the user and HOTEL TORREMANGANA, the parties explicitly agree and agree, with respect to the provision of the service, with the explicit waiver of any other jurisdiction, to submit to the Courts and Tribunals of Cuenca (Castilla-La Mancha).